What is what to do when your switch freezes and won't turn off?

Here's what to do if your Nintendo Switch freezes and won't turn off:

• Force a Restart: The most common solution is to perform a hard reset. Hold down the power button for about 12-15 seconds. This should force the system to shut down. After it's completely off, press the power button again to turn it back on.

• Check for Updates: After restarting, make sure your system software is up to date. Outdated software can sometimes cause glitches.

• Remove Accessories: Disconnect any attached accessories like Joy-Cons, docks, or SD cards. Sometimes, a faulty accessory can cause the system to freeze. Try powering on the Switch without them to see if the problem persists.

• Contact Nintendo Support: If the issue persists, the problem might be more serious. Contact Nintendo Support for further assistance. They may be able to offer more specific troubleshooting steps or advise you on repair options.